• General Information

This website is operated by Sensory Magic Store. Throughout the site, the terms “we”, “us”, and “our” refer to Sensory Magic Store. By accessing our website or purchasing something from us, you are engaging in our “Service” and agree to be bound by these terms.

• Eligibility to Use

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or residence. You also agree not to use our products or services for any illegal or unauthorized purposes.

• Accuracy of Information

We strive to provide accurate product descriptions, pricing, and availability, but errors may occasionally occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

• Products and Services

All products available on Sensory Magic Store are intended to support children with autism and other sensory needs. These are not medical devices. Please consult with a professional before using them for therapeutic purposes. We reserve the right to limit the sales of our products to any person, region, or jurisdiction.

• Pricing and Payment

Prices for our products are subject to change without notice. We accept various modes of payment, and all transactions must be completed before your order is processed. We reserve the right to cancel any order in case of fraud suspicion or pricing error.

• Shipping and Delivery

We strive to ship all orders promptly. Shipping times may vary based on your location. We are not responsible for delays due to courier service issues or natural circumstances.

• Cancellations and Refunds

Cancellations must be made before the order is shipped. Refunds are subject to our return policy, which requires items to be unused, in original condition, and returned within 7 days of delivery. Certain personalized or hygiene-related products are non-returnable.

• Intellectual Property

All content on this website—including images, text, logos, product designs, and graphics—is the intellectual property of Sensory Magic Store and may not be used without written permission.

• Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, or error-free. In no case shall Sensory Magic Store be liable for any injury, loss, claim, or damage arising from your use of our website or products.

• Third-Party Services

We may link to third-party websites for payment, delivery, or additional services. We are not responsible for the content or services provided by these third-party platforms.

• User Feedback and Submissions

Any comments, suggestions, or ideas submitted to us—whether online, by email, or otherwise—may be used by us without restriction. We are not obligated to maintain confidentiality, pay compensation, or respond to submissions.

• Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Chennai, Tamil Nadu.

• Contact Us

• Phone: +91 91591 11222
• Email: Sharanalayabehaviouraltherapy@gmail.com
• Address: No 9/7, Sivan Street, Rajaji Nagar, Villivakkam, Chennai - 600049