• Order Processing Time

• All orders are processed within 1–2 business days.
• Orders placed after 5:00 PM IST on Fridays, weekends, or public holidays will be processed on the next working day.

• Shipping Method & Estimated Delivery Time

• Standard Shipping: Delivered within 4–5 business days from the date of dispatch.
• Actual delivery time may vary based on your location and courier partner performance.

• Shipping Charges

We offer FREE standard shipping on all orders across India. No minimum purchase is required.

• Order Tracking

• Once your order is dispatched, you’ll receive a shipping confirmation email with a tracking link.
• You can use this link to track your shipment status anytime.

• Delivery Restrictions

• P.O. Box Addresses: We currently do not deliver to P.O. Boxes.
• Remote Areas: Delivery to remote or hard-to-reach locations may take longer or incur additional charges. If applicable, our team will contact you before dispatch.

• Return & Exchange Policy

We accept returns or exchanges within 7 days of delivery for eligible products.

• Items must be unused, in their original condition and packaging, and accompanied by a receipt or proof of purchase.
• Please refer to our Refund & Exchange Policy for full details.

• Need Help? Contact Us

• Email: Sharanalayabehaviouraltherapy@gmail.com
• Phone: 9159111222

Our support team is happy to assist you with any queries related to your order.